Compliance is ripe for automation because it is both rule-based and data-intensive. The more rules there are to follow, the more employee behavior there is to monitor, the more customer and employee transactions there are generating data—the more you need automated software to monitor compliance. The U.S. Congress or the European Union can throw all the regulations they want at banking and other industries, but politicians and bureaucrats are no match for today’s cognitive technologies. It’s hard to imagine complying with all the compliance regulations in some industries without automated help.
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