It is the end of a long day of board meetings, and the company’s chief information officer is making a presentation, at the board’s request, about the major technological investments the company is considering. Halfway through the deck, the CIO mentions ransomware, then says, “Criminals are raking in hundreds of millions through these scams…” A board member stops him. “That’s the first I’ve heard of this term. Are they actually holding people against their will in our IT department? Are they taking the general ledger hostage? How serious a threat is this?”
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